Strong Roofs and Stronger Protection in New York

 
 
 
 
  EXCELLENT  
  
 Based on 99 reviews 
 
 
  
 
 
 
 
 
 
 
 
 
  
 
 
 
 Posted on Google  
 
  
 
 
 Alex rickson 
 
 
 
 Trustindex verifies that the original source of the review is Google. 
I ran into one of their workers over a year ago and he was courteous and polite so when our time came for a new Roof , and gutters I decided I was going to call them first ..after the meeting and full explanation of the many options they offer for every budget and the professional and friendly service I decided this was the way to go…not only was I told what needed to be repaired I was shown .and they left my property spotless.the honesty and integrity of each worker is why  Chris and his team is who you need to call for all your roofing and gutter siding needs …OUTSTANDING work and service
  
 
  
 
 
 
 Posted on Google  
 
  
 
 
 Rebecca Yeager 
 
 
 
 Trustindex verifies that the original source of the review is Google. 
Excellent service and support!
  
 
  
 
 
 
 Posted on Google  
 
  
 
 
 ron daly 
 
 
 
 Trustindex verifies that the original source of the review is Google. 
Very professional and honest people. Roof gangs arrived  on time. My roof was stripped and replaced in one day. The roof crew all did a great job not to tear up my saturated grass. My yard was completely cleaned up. My  roof looks fantastic. I definitely recommend CPG Roofing and Siding.
  
 
  
 
 
 
 Posted on Google  
 
  
 
 
 diane dousharm 
 
 
 
 Trustindex verifies that the original source of the review is Google. 
Cpg did an excellent job on my roof! Chris and gabby were very helpful! Any debris was picked up !Soooo thankful for Cpg expertise!
  
 
  
 
 
 
 Posted on Google  
 
  
 
 
 Gail McCarthy-Coble 
 
 
 
 Trustindex verifies that the original source of the review is Google. 
The owner (Christian) is a pleasure to deal with and I look forward to doing business with him again in the future.  Christian operates a very professional and well organized operation, his goal being 100% customer satisfaction.  He cares!!!!
  
 
  
 
 
 
 Posted on Google  
 
  
 
 
 Justin De Luna 
 
 
 
 Trustindex verifies that the original source of the review is Google. 
CPG was absolutely fantastic to work with. I worked with them to remove very large ice dams from my raised ranch. Not only were they fairly priced, and well below the price of others, they came same day that I called them. They were very professional, knowledgeable and stuck to the quote I was given to the cent. They were also very communicative via text/phone calls and kept me informed with the process as the work continued. They used roof safe products and steamed the ice off
  
 
  
 
 
 
 Posted on Google  
 
  
 
 
 Justin Rice 
 
 
 
 Trustindex verifies that the original source of the review is Google. 
CPG did a great job removing ice dams from our house. Christian came the next day to assess snow on the roof of our business, and help us diagnose a leak. All told, they were responsive, professional, and did great work.
  
 
  
 
 
 
 Posted on Google  
 
  
 
 
 Richard Eisenhardt 
 
 
 
 Trustindex verifies that the original source of the review is Google. 
Please read entire review!!!!!!!

We had CPG do new front hand railing, a roof, gutters, siding, and a deck for us to the tune of $43,000. They were at our house for 9 days which seemed reasonable given the amount of work that was done. I would rate the quality of the actual work done as a 4.5 out of 5. As for the details surrounding the work, it was an absolute “ train wreck “.

We have 120 feet of driveway with a 3 car parking area and for some reason they decided it was necessary to park several vehicles in our front yard. They even got a truck stuck trying to get it out. If you consider pouring a few bags of topsoil into all the ruts they made a “ repair “, that's pretty crummy.

While siding the front of the house, they destroyed the lights on the wall by our downstairs door. I replaced them myself after seeing how they handled the front lawn repair.

They staged a trailer to remove all the old roofing and broke a chunk of blacktop off of the edge of the driveway. Something that could have easily been avoided by throwing down something to create a “ step down “ from the driveway to the grass but no care was taken there.

Apparently, they left one night and it began to rain. 2 workers came back ( in the dark and rain ), went up on the roof, and covered something up that probably should have been covered before they left. Unfortunately, they threw a ladder up against the brand new gutters they had just installed, damaging them. We're still waiting for a replacement that has been promised for 2 weeks, which at this point doesn't look like it's going to happen.

While installing the siding, they attempted to re-install some lighting they removed, thus causing us to spend a night with half the power out in our house. When presented with the problem, the response was, “ We're not electricians “.

We had plans to have them back to build a patio for us, and possibly side one of our “ out buildings “. I think it's pretty safe to say at this point, we'll be spending our money elsewhere. Amazingly, they had some great reviews, but I can't give them one. Respect for customer property is paramount and we did not receive that. Once these guys get your cash, they're “ history “.

____________Update_____________
__________Please read___________

CPG made more than good on the work they did for us. The guys showed up this morning and replaced our damaged gutter! Later in the day, Chris and Gaby stopped by to visit us. They not only reimbursed us for the lights I replaced, but paid for dinner on them! Chris will send a crew here in the spring to fix our yard as well. They also brought us some awesome, personalized gifts. It was really quite a surprise, and in the end I can actually say that I have never been treated better by any contractor I've done business with. They were very professional, and completely restored my confidence in the business. They'll definitely be here in the spring to do a new patio for us and possibly a few more small things. Not only was it great that they came through, but now when I'm talking to someone about home improvements, I can say " I've got a guy for you! " Thank you CPG for keeping true customer service alive!
  
 
  
 
 
 
 Posted on Google  
 
  
 
 
 darlene ruscelli 
 
 
 
 Trustindex verifies that the original source of the review is Google. 
Staff was super friendly. They did a great job with replacing our roof, siding, back deck, and front stair’s railings.
  
 
  
 
 
 
 Posted on Google  
 
  
 
 
 Susan Golomb 
 
 
 
 Trustindex verifies that the original source of the review is Google. 
CPG gave me a very reasonable bid and did a wonderful job replacing my roof. Chris and Joel were  very communicative and the whole crew were lovely.
  
 
  
 
 
 
 
  
 
 Verified by Trustindex  
Trustindex verified badge is the Universal Symbol of Trust. Only the greatest companies can get the verified badge who has a review score above 4.5, based on customer reviews over the past 12 months. Read more